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About Iknow

Salesforce

Partners Category
Software Product Company
Headquarters
San Francisco, CA
Website
https://www.salesforce.com/

Founded in 1999, Salesforce inc. develops enterprise cloud computing solutions with a focus on customer relationship management. The company offers Sales Cloud to store data, monitor leads and progress, forecast opportunities, and gain insights through analytics and relationship intelligence, as well as deliver quotes, contracts, and invoices.

It also provides Service Cloud, which enables companies to deliver personalized customer service and support, as well as a field service solution that enables companies to connect agents, dispatchers, and mobile employees through a centralized platform, which helps to schedule and dispatch work, and track and manage jobs in real-time.

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Product Overview

Einstein Analytics
https://www.salesforce.com/products/einstein-analytics/overview/

Einstein Analytics allows to explore data by providing AI-powered advanced analytics, right in Salesforce. Manage datasets, query data with Salesforce Analytics Query Language (SAQL), and customize dashboards, all programatically.

In addition to offering pre-built apps for Sales, Service, and Marketing, the Einstein Analytics Platform gives flexibility to:

  • Build and custom intelligent analytics apps
  • Utilize APIs and SDKs to enhance apps
  • Connect to outside data sources to see all of the data in one place