New Approaches to Content Management

New tools can make things easier

KM Renewal

Re-energizing a stalled KM program

KM and Compliance

A catalyst for discovering new insights

Measuring the
Business Value of KM


Beyond the Team

Building a culture of knowledge sharing

Pearls of Wisdom in a

Sea of Documents

Putting Knowledge
Back Into Your
Core Processes

Using knowledge management to enable process flexibility, effectiveness, and issue resolution


Situational Awareness

Mapping a battle-tested blueprint
for better decision making

Social Collaboration:
Force Multiplier or
Forest Fire?

The Secret Sauce for
Better Enterprise Search

Applying metadata to increase information findability

Career Legacy
Planning: Knowledge

Championing the retention of
your organization’s vital knowledge

Putting a (Knowledge)
Pedal to Innovation

Extracting Knowledge

from Big Data

The need for a holistic solution

Past Knowledge,

Fast Forward

Using institutional memory
to shape the organizational future

Management Is More
Critical Than Ever

Forming a Tangible Relationship

with Virtual Assets


Iknow is a leading management and technology consulting firm that helps businesses, governments, and nonprofit organizations to harness and unlock the value of their enterprise knowledge.

We offer a portfolio of consulting and systems integration services that ranges from strategy through execution. Our professional services fall into five groups.

Iknow has deep expertise in more than 25 categories of knowledge management technologies and tools. We actively partner with software product companies to deliver best-fit solutions.


We have conducted over 200 assignments for companies; federal, state, and local governments; and NGOs/nonprofits, in more than 20 industry sectors on four continents.

Our team of senior consultants includes several former heads of knowledge management from leading global enterprises, including The Boston Consulting Group, Bain and Company, KPMG, and The Rockefeller Foundation.