# Iknow LLC > Iknow LLC is a management and technology consultancy founded in 2001, > headquartered in High Point, North Carolina, USA, serving corporations, > governments, NGOs and nonprofits worldwide. Iknow helps organizations > deliver the right knowledge to the right people at the right time. Published in English, Spanish, French and Arabic. Non-English pages live under /es, /fr and /ar with the same paths as the English ones. ## Company - [About Iknow](https://iknow.us/about): history, company at a glance, client roster - [Our people](https://iknow.us/people): the consulting roster and their backgrounds - [Contract vehicles](https://iknow.us/contract-vehicles): procurement routes for government buyers - [Trust and credentials](https://iknow.us/credentials): legal entity, registrations, insurance - [Responsible AI](https://iknow.us/responsible-ai): how Iknow approaches AI adoption - [Contact](https://iknow.us/contact): enquiry form and 30-minute intro call booking ## Services - [Artificial intelligence](https://iknow.us/services/artificial-intelligence): AI is only as intelligent as the knowledge and data foundations it stands on. We build those foundations — and help you use AI in a responsible way. - [AI Readiness Assessment](https://iknow.us/services/artificial-intelligence/ai-readiness-assessment) - [AI Strategy & Roadmap](https://iknow.us/services/artificial-intelligence/ai-strategy-roadmap) - [AI Center of Excellence Design](https://iknow.us/services/artificial-intelligence/ai-center-of-excellence-design) - [Responsible AI & Governance](https://iknow.us/services/artificial-intelligence/responsible-ai-governance) - [Custom AI Model Development](https://iknow.us/services/artificial-intelligence/custom-ai-model-development) - [Generative AI Strategy & Implementation](https://iknow.us/services/artificial-intelligence/generative-ai-strategy-implementation) - [AI Agent & Agentic AI Development](https://iknow.us/services/artificial-intelligence/ai-agent-agentic-ai-development) - [Enterprise AI Platform & Integration](https://iknow.us/services/artificial-intelligence/enterprise-ai-platform-integration) - [AI Proof of Concept & MVP Development](https://iknow.us/services/artificial-intelligence/ai-proof-of-concept-mvp-development) - [AI Workforce & Change Management](https://iknow.us/services/artificial-intelligence/ai-workforce-change-management) - [MLOps & AI Operations](https://iknow.us/services/artificial-intelligence/mlops-ai-operations) - [Knowledge management](https://iknow.us/services/knowledge-management): Your organization’s most valuable knowledge is often hard to find, share, or preserve. We change that. - [KM Assessment & Maturity Benchmarking](https://iknow.us/services/knowledge-management/km-assessment-maturity-benchmarking) - [KM Strategy & Governance Design](https://iknow.us/services/knowledge-management/km-strategy-governance-design) - [Knowledge Audit & Mapping](https://iknow.us/services/knowledge-management/knowledge-audit-mapping) - [KM Framework Design & Implementation](https://iknow.us/services/knowledge-management/km-framework-design-implementation) - [Knowledge Base & Intranet Design](https://iknow.us/services/knowledge-management/knowledge-base-intranet-design) - [KM Platform Selection & Implementation](https://iknow.us/services/knowledge-management/km-platform-selection-implementation) - [Lessons Learned System Design & Facilitation](https://iknow.us/services/knowledge-management/lessons-learned-system-design-facilitation) - [Knowledge Retention & Transfer](https://iknow.us/services/knowledge-management/knowledge-retention-transfer) - [Communities of Practice Design & Facilitation](https://iknow.us/services/knowledge-management/communities-of-practice-design-facilitation) - [Managed KM Services & Fractional CKMO](https://iknow.us/services/knowledge-management/managed-km-services-fractional-ckmo) - [Knowledge Monetization & Productization](https://iknow.us/services/knowledge-management/knowledge-monetization-productization) - [Anticipatory Intelligence](https://iknow.us/services/knowledge-management/anticipatory-intelligence) - [Information management](https://iknow.us/services/information-management): Information that can't be found, classified, or trusted isn't an asset. It's a liability. We fix that. - [Information Management Strategy & Assessment](https://iknow.us/services/information-management/information-management-strategy-assessment) - [Taxonomy Design & Development](https://iknow.us/services/information-management/taxonomy-design-development) - [Ontology Design & Development](https://iknow.us/services/information-management/ontology-design-development) - [Knowledge Graph Design & Implementation](https://iknow.us/services/information-management/knowledge-graph-design-implementation) - [Metadata Strategy & Schema Design](https://iknow.us/services/information-management/metadata-strategy-schema-design) - [Taxonomy Management Platform Implementation](https://iknow.us/services/information-management/taxonomy-management-platform-implementation) - [Automated Content Classification & Indexing](https://iknow.us/services/information-management/automated-content-classification-indexing) - [Taxonomy Governance Program Design](https://iknow.us/services/information-management/taxonomy-governance-program-design) - [Enterprise Search Advisory](https://iknow.us/services/information-management/enterprise-search-advisory) - [Data management](https://iknow.us/services/data-management): Your data is only as valuable as your ability to trust, find, and use it. We make that possible. - [Data Strategy & Roadmap](https://iknow.us/services/data-management/data-strategy-roadmap) - [Data Governance Program Design](https://iknow.us/services/data-management/data-governance-program-design) - [Data Quality Assessment & Improvement](https://iknow.us/services/data-management/data-quality-assessment-improvement) - [Master Data Management Strategy & Design](https://iknow.us/services/data-management/master-data-management-strategy-design) - [Metadata Management & Data Catalog Strategy](https://iknow.us/services/data-management/metadata-management-data-catalog-strategy) - [Data Architecture & Modeling](https://iknow.us/services/data-management/data-architecture-modeling) - [Data Integration & Engineering Advisory](https://iknow.us/services/data-management/data-integration-engineering-advisory) - [Data Warehousing & Business Intelligence](https://iknow.us/services/data-management/data-warehousing-business-intelligence) - [Data Migration & Modernization Advisory](https://iknow.us/services/data-management/data-migration-modernization-advisory) - [Technology implementation](https://iknow.us/services/technology-implementation): The implementation firm that already knows your architecture — because we designed it. - [Other professional services](https://iknow.us/services/other-professional-services): Senior expertise that gets results — not frameworks. Management consulting grounded in 25+ years of analytical depth, cross-sector experience, and the discipline to implement alongside your team until the outcome is real. - [Innovation Accelerator](https://iknow.us/services/innovation-accelerator): Turn knowledge into innovation — and innovation into measurable growth. ## Case studies 108 published engagements across corporations, governments, NGOs, nonprofits and education. Client names appear where Iknow has permission and are anonymized where it does not; an anonymized study names the industry and the work, never the client. - [All case studies](https://iknow.us/case-studies) - [From Workshop to Production: Building a 1,840-Term Taxonomy for Company Z’s Manufacturing Division](https://iknow.us/case-studies/from-workshop-to-production-building-a-1-840-term-taxonomy) — Pharmaceuticals & Biotechnology - [Breaking Down the Barriers to Knowledge Sharing](https://iknow.us/case-studies/breaking-down-the-barriers-to-knowledge-sharing) — Pharmaceuticals & Biotechnology - [From 75 Gigabytes of Scientific Literature to a Reusable Categorization Model: An Enterprise Search Proof of Concept](https://iknow.us/case-studies/from-75-gigabytes-of-scientific-literature-to-a-reusable) — Pharmaceuticals & Biotechnology - [From Nine Systems to One Search: Building an Integrated Product Knowledge Taxonomy for Pharma Manufacturing](https://iknow.us/case-studies/from-nine-systems-to-one-search-building-an-integrated-product) — Pharmaceuticals & Biotechnology - [From Underconfigured to Optimized: Reengineering a Digital Asset Library for Global Pharmaceutical Marketing](https://iknow.us/case-studies/from-underconfigured-to-optimized-reengineering-a-digital) — Pharmaceuticals & Biotechnology - [Building the Knowledge Foundation for Managed Care Operations](https://iknow.us/case-studies/building-the-knowledge-foundation-for-managed-care-operations) — Pharmaceuticals & Biotechnology - [From 6,500 Folders to a Findable Future: Selecting an Enterprise Content Management Platform for Company U’s Medical Affairs Team](https://iknow.us/case-studies/from-6-500-folders-to-a-findable-future-selecting) — Pharmaceuticals & Biotechnology - [Architecting the Next Generation of Content Intelligence](https://iknow.us/case-studies/architecting-the-next-generation-of-content-intelligence) — Media & Entertainment - [Closing the Feedback Loop at Scale: Automating Customer Sentiment Analysis for a Global Apparel Brand](https://iknow.us/case-studies/closing-the-feedback-loop-at-scale-automating-customer) — Retail - [Redesigning the Call Center Knowledge Backbone for 13,000 CSRs](https://iknow.us/case-studies/redesigning-the-call-center-knowledge-backbone-for-13-000-csrs) — Telecommunication - [Seeing Around the World in a Single Dashboard: A Supplier Intelligence Platform for Global Supply Chain Risk](https://iknow.us/case-studies/seeing-around-the-world-in-a-single-dashboard-a-supplier) — Aerospace & Defense - [From Failing Call Centers to World-Class Support: Implementing Enterprise Content Management for Global Technical Support](https://iknow.us/case-studies/from-failing-call-centers-to-world-class-support-implementing) — Software & Services - [Benchmarking the Business Case: Sizing Up Knowledge Management Investments](https://iknow.us/case-studies/benchmarking-the-business-case-sizing-up-knowledge-management) — Professional Services - [From Proposal to Delivery: Supplying Knowledge and Content Management Expertise to a Global Consulting Firm](https://iknow.us/case-studies/from-proposal-to-delivery-supplying-knowledge-and-content) — Professional Services - [Building a Best-in-Class Knowledge Stewardship Program From the Ground Up](https://iknow.us/case-studies/building-a-best-in-class-knowledge-stewardship-program) — Professional Services - [Building the KS Academy: A Training Strategy for Company V’s Knowledge Services Organization](https://iknow.us/case-studies/building-the-ks-academy-a-training-strategy-for-company-vs) — Professional Services - [Catching Up to the Giants: Building a Knowledge Management Foundation for a Top-10 Accounting Firm](https://iknow.us/case-studies/catching-up-to-the-giants-building-a-knowledge-management) — Professional Services - [Listening Before Building: An Enterprise Knowledge Needs Assessment for the World Bank Group](https://iknow.us/case-studies/listening-before-building-an-enterprise-knowledge-needs) — Nonprofits & Social Services - [From Failed Attempt to Aligned Vision: Building the IMF’s Knowledge Management Strategy](https://iknow.us/case-studies/from-failed-attempt-to-aligned-vision-building-the-imfs) — Nonprofits & Social Services - [Turning Local News into Peacekeeping Intelligence: Advanced Text Mining for the United Nations](https://iknow.us/case-studies/turning-local-news-into-peacekeeping-intelligence-advanced) — Nonprofits & Social Services - [Building Child Protection Technology for the World’s Most Vulnerable: Two Custom Web Applications for UNICEF](https://iknow.us/case-studies/building-child-protection-technology-for-the-worlds-most) — Nonprofits & Social Services - [Turning Content Chaos into Findable Knowledge: Enterprise Search and Taxonomy for NYPA](https://iknow.us/case-studies/turning-content-chaos-into-findable-knowledge-enterprise) — Government - [Rebuilding From the Ground Up: Human Capital Business Process Re-Engineering at DART](https://iknow.us/case-studies/rebuilding-from-the-ground-up-human-capital-business-process) — Government - [Charting the Gaps: An Electronic Document Management Strategy for the State of Michigan](https://iknow.us/case-studies/charting-the-gaps-an-electronic-document-management-strategy) — Government - [Building Institutional Memory from the Ground Up: A Knowledge Management Foundation for Saudi Arabia’s National Energy Agency](https://iknow.us/case-studies/building-institutional-memory-from-the-ground-up-a-knowledge) — Government ## Facts - Founded: 2001 (25+ years in business) - Approximately 160 consulting professionals, averaging 32 years of experience - Named clients on the public roster include Accenture, Amgen, AstraZeneca, Best Buy, Boston Consulting Group, Dow Jones, Johnson & Johnson, Merck, Nike, Northwestern Mutual, Pfizer, Procter & Gamble, Raytheon, Siemens, Singapore Airlines and Verizon - Regions served: the Americas, Western Europe, the Middle East, the Far East, Africa and Australia ## Contact - Website: https://iknow.us - Email: info@iknow.us - LinkedIn: https://www.linkedin.com/company/iknow-llc - Headquarters: High Point, North Carolina, United States